![]() ![]() Non-internet facing customers will need a new Activation Code when renewing. The option to download the installer from the order confirmation email is if you will be installing on a new device. That means that you don't have to reinstall the Trend Micro software. Online customers do not need a new one when upgrading or renewing. As for the renewal of your subscription, you will really have the same installer with the same serial number since you just renewed your current subscription. Therefore, Activation Codes are permanent for as long as customers have renewed their license and maintenance. Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.Īfter the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.Contact Technical Support if you require any assistance after this point. The maintenance period is typically one year, but various time limits are possible. If you choose Desktop this will be easier for you to install the product once you have completed the download. You can save the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. Do not rename the download file as this can cause installation problems. If you experience difficulty clicking on the 'begin download' button normally, try right clicking on the button and select 'Save Target As' in Microsoft® Internet® Explorer®. ![]() How do I download? You can download by clicking the 'begin download' button either in your order confirmation email or on your order information page. ![]()
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